These laptops have general signs of use consistent with age. Screens have very faint pressure marks; see picture 12 for example. Trackpad and palmrest may have some light marks and shine. Keys may have light signs of normal use, no shine or worn letters. Outer surfaces will have light marks and faint scratches. Bottom case will be missing rubber feet. BIOS reports battery health as at least "good." Restored to factory Windows 10 Pro install, then Windows Update and SupportAssist driver scan run at list time. Includes Dell 65W power adapter. 30 day warranty, money back guarantee! Stock Picture; power adapter may not be precise match.