WonderliciousCondition: BRAND NEW ISBN: 9780648758044 Year: 2025 Publisher: Dean Publishing Description: Setting a new gold standard for service, hospitality, and living a life you love For over thirty five years, Peter Merrett has been transforming luxury hotels, commercial properties, and their teams from status quo to best in class. He has revitalized the hearts of some of the worlds most recognized brands by showing that bringing wonder back to life,
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Condition: BRAND NEW ISBN: 9780648758044 Year: 2025 Publisher: Dean Publishing
Description: Setting a new gold standard for service, hospitality, and living a life you love
For over thirty-five years, Peter Merrett has been transforming luxury hotels, commercial properties, and their teams from status quo to best-in-class. He has revitalized the hearts of some of the world’s most recognized brands by showing that bringing wonder back to life, leadership, and service is far more powerful than any mission statement, KPI, or employee handbook.
Packed with a lifetime of heartfelt lessons and taste-tested techniques, Wonderlicious invites you on the greatest journey, uncovering how Peter led his teams to historical heights: twice claiming the United Kingdom’s Hotel of the Year, the International Office Building of the Year, and the Best Customer Experience in the World.
While setting global benchmarks for service and hospitality leadership, Peter carefully documented his most powerful insights—his “recipes of wonder”—in handwritten notes throughout his career. Now, for the first time, he shares them all in Wonderlicious. His vision? To show how wonder isn’t just for children, nor is heart-led hospitality only for esteemed hotels, but a way to inspire workplaces, business cultures—and lives—that everyone is excited to be part of.
No matter your industry, role, or background, this book is brimming with exciting ways that anyone can implement to create a life filled with wonder.
Peter encourages readers to ask bold, curious questions—like “What if?”, “What else?”, and “What more?”—to explore a more vibrant and fulfilling way to work and live. After turning the last pag